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IT Support in Lincoln

Small Business

See how Lincoln IT Solutions can help your business

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Small Business

See how Lincoln IT Solutions can help your business

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simplify your IT

You can customise your IT support contract to the exact requirements of your business

Simplify your IT
  • Unlimited Phone Assistance
  • Unlimited Remote Access Support
  • Local On-Site Support
  • Dedicated Senior IT Technician
  • No Call Centres
  • Microsoft Certified
  • 24/7 Monitoring
  • Monthly Contracts
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Dedicated Senior IT Technician

Your business will be allocated a Senior IT Technician to look after all of your needs. You will be given direct communication to your technician so you will receive help as quickly as possible. Our technicians are highly trained meaning quicker repair times, less frustration for you and more stability for your business.

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Remote & On-Site Support

Using the latest on-line remote support tools, we can offer rapid response to your problems reducing the need for call outs and improving resolution times. If an on-site visit is required, we offer varying SLA levels tailored to your exact requirements.

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Monthly No-Tie Contracts

One shoe does not fit all! We tailor our support contracts to the exact requirements of your business. There are no lengthy tie-in periods, all of our contracts are rolling monthly contracts. We believe that good service and happy customers will guarantee a long business relationship as you no doubt know from your own business!

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24/7 Server Monitoring

Like all things electronic, they will eventually cause problems and fail. With a server support agreement in place, we will monitor your server for failures, sometimes alerting you to a problem and fixing it before it affects your business! We have experience in all of the latest server technologies including Microsoft Small Business Server 2003, 2008, 2011 & Microsoft Server 2012 R2 Essentials & Foundation. We monitor your Microsoft Exchange installation, hardware & software RAID, server temperature, server backups, data capacity, event logs and much more. Your server will be in safe hands.

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Managed IT

Does you hardware need upgrading? Do you comply with license regulations? Not sure how IT can help your business progress? We offer a fully managed IT service to take care of all aspects of your IT requirements. We can advise on hardware lifecycles, procure new hardware and train your staff on how to use it. Become a partner with Lincoln IT Solutions and we can help drive your business forward utilising the latest technology.

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Backups & Disaster Recovery

One of the most overlooked aspects of IT in any business is backups! You will likely have some form of backup whether it be Tape, Memory Stick, External Hard Drive or Cloud on-line backup. You may think that your backups are working, but do you know for definite if you could restore the data in an emergency? How long would the process take? We can advise on the best method for you, schedule regular disaster recovery checks and monitor your entire backup solutions giving you complete peace of mind.

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Microsoft Cloud Partner

As a Microsoft Cloud Partner, we can advise and assist you in making the right decisions regarding your business IT strategy. Microsoft Office 365 is the latest online platform which can simplify your e-mail and business applications whilst spreading the cost. With Microsoft Exchange Online, you can benefit from increased e-mail security, 50GB of storage per mailbox and a financially backed 99.99% uptime guarantee.

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© 2017 Lincoln IT Solutions Ltd | 01522 282120

Lincoln IT Solutions Limited is registered in England, No. 07399547. Registered Office: 15 Acer Close, Lincoln, LN6 0RD. VAT Registration: 105 145457