VoIP – Voice over Internet Protocol

Welcome to our first blog on VoIP!

What is VoIP you may ask and what are the benefits?  Well I’m glad you are asking those questions as that’s what I’m here to explain.   First let’s examine what currently happens to your phone call and then we can fully appreciate what VoIP is and how we can fully utilize it in the work place.

We all know that traditional phone calls go over 2 wires to the green box in the street that in turn connect the telephone exchange that connects the bigger wider telephone world and that sounds all good and dandy.  But and this is a big but, what happens when things break and or you want to travel and want to do anything useful with your phone or you want to move house or office…that’s where the issues start.  How can VoIP help?

What is VoIP?

Well the basics are this rather than your voice travelling over 2 wires your voice in voip_phoneconverted into data and sent over the internet that’s it really and there are plenty of examples of this think of skype as the main one so that’s what VoIP is, So how can we use it here are just some of the benefits:

  • Multiple calls on one number
  • Follow me
  • Voicemail on every line
  • Music on hold and advertising while on hold
  • Call Screening
  • IVR and Department Menus
  • Conferencing and Meetings
  • Do not Disturb

These are just a few of the benefits of using a VoIP phone system so if you think that these would help your business going forward and would enable you to get more out of your phone system then please contact us.

If you want a demonstration of this system please let us know and we can set one up for you free of charge.

For more information visit our VoIP Business Systems support page: http://www.lincolnitsolutions.co.uk/services/voip-business-systems.html

Or contact our friendly staff on 01522 282120 or via e-mail: info@lincolnitsolutions.co.uk